→Redirect to your store during the return
A return, a new order
During the return process, the customer is redirected to your store with credit in hand. They leave with a new favorite.
yourstore.com
Return in progress · Oversize T-shirt
Available credit: €45.00
€45
Discover our selection
👗
Midi Dress
€89.00
👖
Slim Jeans
€75.00
🧶
Cashmere Sweater
€120.00
👟
Runner Sneakers
€95.00
Cashmere Sweater€120.00
Return credit (Oversize T-shirt)-€45.00
Remaining to pay€75.00
Exchange · Pay €75.00
Shop Now
A return?
A shopping session.
During the return, the customer is redirected to your store with their return credit. They browse your site, pick a new item, and only pay the difference.
Redirect to your store
Return credit applied automatically to cart
Average exchange value increased
Smart Cart
Real-time calculation,
zero friction.
The return credit is automatically applied to the cart. The customer sees the price difference in real time and only pays the balance.
Difference calculated automatically
Multiple products in a single exchange
Pay by card, Apple Pay for the balance
Shop Now Cart
Real-time calculation
Return credit available
Summer Dress returned
89 €
Selected items
🧶
Cashmere Sweater
€120.00
🧣
Wool Scarf
€35.00
Incentives configuration
Shop Now
Store credit bonus
+0%
0%5%10%15%20%
Free return on exchange
Return shipping waived with Shop Now
Customer message preview
« Choose a new item and receive +10% extra credit. Free return included! »
+25% conversion to exchange
Incentives
Give them a reason
to stay.
Configure bonuses and perks to encourage exchanges over refunds. The customer wins, and so do you.
Configurable credit bonus +5%, +10%, +15%...
Conditional free return on exchange only
Personalized messages by customer segment
Integrates with your stack in minutes.
Baback Shop Now connects natively to Shopify and interfaces with your existing ERP and WMS. No migration, no development required.
Shopify
1-click installation
ERP
SAP, Odoo, Netsuite...
WMS
Stock synchronization
Turn your returns into shopping sessions
Discover how Shop Now redirects your customers to your store at the moment of return.