Customers deserve to be satisfied

Baback will help them finally get the right product

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First Step

The customer goes to the returns portal, which is integrated directly into your shop and also available on the order page

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Second Step

The customer chooses a resolution for his request; Baback maximizes his satisfaction by offering him an exchange or coupon.

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Third Step

The procedure is complete; all the customer has to do is drop off the package to be returned; once checked, the replacement order will be shipped

Joining the new generation of returns?

Find out more

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